Order & Shipping
We’re so excited for you to receive your Lunetta Rosa pieces, and we want to make the shipping process as smooth and transparent as possible. Below you’ll find everything you need to know about how and when your order will arrive.
📦 Delivery Timeline
Our standard shipping time is 5–10 business days from the moment your order is processed. We’ll always do our best to stay within this window, though occasional delays may happen due to weekends, holidays, or customs processing.
✉️ Tracking Your Order
As soon as your order ships, you’ll receive an email with your tracking number and a link to follow your package’s journey.
Didn’t receive it? Be sure to check your spam or junk folder, or reach out to us at info@lunettarosa.com — we’re happy to help.
⏱ What If It’s Delayed?
If your order hasn’t arrived after 12 business days, we recommend:
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Checking your tracking number for any updates.
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Contacting our support team if tracking hasn’t moved or looks unusual.
We’ll make sure your order gets to you or help resolve the issue as quickly as possible.
🚚 Shipping Options
At this time, we offer standard shipping only. While we don’t offer express shipping just yet, we’re working on expanding delivery options soon.
If you’re shopping for a special occasion, we recommend ordering early to avoid any unexpected delays. We’ll always do everything we can to get your order to you on time.
If you ever have questions or concerns about your delivery, don’t hesitate to get in touch. We’re here for you every step of the way. 🤍